Innovative Ideas on How to Manage Conflict in the Workplace
Conflict – How better would life be without it! According to the dictionary, conflict is defined as “ a serious disagreement or opposition of ideas and interests”. Whether it's at home, in school or in the workplace (or even in a bar) conflicts are a part and parcel of life. And when it happens, there would be a tendency for someone's morale to be broken, and bigger issues could arise from a simple conflict, like decreased productivity and bitter fistfights. The good thing however is that there are a handful of effective conflict resolution steps for handling workplace disagreements or tensions. Face, and Confront the Tension Before we discuss the first of many helpful conflict resolution steps , let's first talk about the various sources of conflict. Among the major root causes of conflicts includes differences on values, poor communication and personality clashes. Various communication styles often lead to serious misunderstandings (which in the workplace c